Privacy Policy
Last Updated: September 4th, 2024
At PALMBRIDGE HOLDINGS, we value your privacy and are committed to keeping your personal information safe. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or use any of our investment services.
By using our platform, you agree to the practices outlined in this policy.
1. The Information We Collect
When you sign up or interact with our services, we may collect personal details such as your full name, contact information, wallet address, government ID (for KYC), and bank or payment information. We also gather technical data like your IP address, device type, browser used, and how you navigate through our website. This helps us deliver better and more secure services.
2. How We Use Your Information
We use the information you provide to verify your identity, process investments, follow legal rules (like anti-money laundering), and communicate with you about your account. It also helps us improve our services, protect the platform from fraud, and send occasional updates or promotional emails — which you can opt out of at any time.
3. When We Share Your Data
We never sell your information. However, we may share it with reliable partners who help us run the platform — such as payment processors, KYC verification services, or cloud hosting providers. We may also release data if required by law or government authorities, or in the case of a company merger or restructure.
4. How We Keep Your Data Safe
We use strong security measures to protect your personal information, including encryption, secure servers, and two-factor authentication. While we do our best to keep your data secure, no system is completely foolproof. That’s why we also encourage you to take steps to protect your account, like keeping your password and wallet keys safe.
5. Your Privacy Rights
Depending on your location, you may have the right to access, edit, delete, or limit how we use your personal data. You can also ask for a copy of your data or withdraw consent. If you’d like to exercise any of these rights, email us using the contact info below.
6. Cookies and Tracking
We use cookies and other tools to understand how people use our site and to improve the experience. You can control cookies through your browser settings, though disabling them might limit some features on our site.
7. External Links
Our website may include links to other platforms that we don’t control. Please note that we’re not responsible for how those sites handle your data. We recommend checking their privacy policies before using them.
8. For Users Under 18
Our services are meant for adults. We don’t knowingly collect data from anyone under 18. If you’re a parent and think your child may have shared personal info with us, please get in touch so we can remove it.
9. Updates to This Policy
We may update this policy from time to time. If we do, we’ll update the “Last Updated” date above and post the revised version here. Continuing to use our services after changes means you accept the updated policy.
10. Contact Us
If you have questions about how we handle your data, please contact us at:
PalmBridge Holdings leads the industry in wealth management, offering independent RIA and broker services for secure, high-yield investments.